FAQ
Please find frequently asked Questions
Order & Delivery
Currently, we accept PayPal, Mastercard, AMEX and Visa
We provide delivery of our flower during our trading hours 8am-7pm Monday to Saturday, and 9am-5pm Sunday.
Given that you indicate what time you would like the flowers to be delivered, we are able to do so accordingly.
If you wish to cancel or change an order, and as long as the order hasn't already been delivered, please contact us immediately so we can adjust the order to your preferences. As long as we have received the changes within a reasonable time frame time, we are able to do so.
If this is the case please contact us on (03) 943 417 15
Due to the nature of the product, we are able to offer a refund if you are not satisfied with the product. In this case we will kindly ask for the flowers to be returned to us for inspection.
In the case of unwanted gifts, such as teddy bears and candles, we are able to provide a refund, if the product is in its original condition, alongside with its original packaging.
Please contact the store on; (03) 9434 1715 during our respective trading hours listed below:
Sunday 9am-5pm
Monday 8am-7pm
Tuesday 8am-7pm
Wednesday 8am-7pm
Thursday 8am-7pm
Friday
8am-7pm
Saturday 8am-7pm